Packages are generally dispatched within 3 business days after receipt of payment, provided sufficient stock is available. Items are shipped using Australia Post or Interparcel which uses parcel tracking and requires signature on delivery. If you prefer delivery without signature on receipt (authority to leave), please let us know at the time the order is placed. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Tshirts and small items will be shipped via satchel and padded appropriately.
All boxed items are in amply sized containers and your items are well-protected.
If you are at all dissatisfied with the condition of the product upon its arrival, please take photos and get in contact with us.