Shipping within Australia
We send orders via a number of different courier services through the broker, InterParcel, but mostly Couriers Please. Small packages may, on occasion be sent by the Australia Post parcel tracking service.
Please note that we do not do express shipping at this time. If there are time constraints with your order, please call us so we may attempt to make suitable arrangements.
Free shipping is available on orders that meet certain value thresholds (ex 10% GST):
Orders that are under these thresholds are charged the following flat rates (ex 10% GST), under most circumstances:
Shipping outside of Australia
Please note that we do not provide free shipping outside of Australia, and that orders outside of Australia are subject to additional shipping expenses. International orders must be placed manually by sending us a message through our site.
Showroom Pick Up Orders
Order pick ups are always free. This is for pickup from our showroom only. Please do not select pick up if you are unable to make an appointment to come pick up from our showroom during open hours. To make an appointment for your pick up, please call us on 03 9028 7666.
You are also welcome to arrange your own courier to pick up your items for you if you believe you can get it cheaper yourself. Please contact us on the above number to make those arrangements.
Tracking sent by Interparcel (tracking number starts with AU): https://au.interparcel.com/tracking/
Tracking sent by Auspost (tracking number usually starts with 6): https://auspost.com.au/parcels-mail/track.html#/track
If you encounter an error in attempting to have your order shipped, please call us during open hours on 03 9028 7666 so that we may rectify the issue.