We now do our shipping via a number of different courier services through the broker, InterParcel, but mostly Couriers Please.
This allows us to do shipping by specific services upon request. You hate one freight company in particular? Let us know in the comments and we'll use a different one! Just be aware that this may incur extra fees in some instances.
Please note that we do not do express shipping at this time.
Free shipping is available on orders that meet certain value thresholds:
Please note that we do not provide free shipping outside of Australia, and that orders outside of Australia are subject to additional shipping expenses.
Order pick ups are always free. This is for pickup only. Please do not select pick up if you are unable to make an appointment to come pick up from our warehouse. Appointments may be arranged for any time up to 11pm during the week. To make an appointment for your pick up, please call us on 03 9028 7666.
You are also welcome to arrange your own courier to pick up your items for you if you believe you can get it cheaper yourself. Please contact us on the above number to make those arrangements.
If you encounter an error in attempting to have your order shipped, please call us during business hours on 03 9028 7666 so that we may rectify the issue.